SHIPPING TERMS & CONDITIONS
Bob Grunewald - Gruney Estate Online Auction
East Troy Auto Tools, Shop Equipment, Vehicles & Estate Auction
Best Estate Services, Inc.

Items ship from and/or are picked up from East Troy, Wisconsin.

Auction Location / Pickup Address:
2816 School Street
East Troy, WI

Scheduled Pickup:
Tuesday, June 30, 2026
12:00 PM–6:00 PM

Please read carefully before bidding. By registering and placing a bid, you acknowledge and agree to these Shipping Terms & Conditions in their entirety.

1. Buyer’s Responsibility

Buyers are solely responsible for all shipping, packing, handling, freight, insurance, loading, transport, and delivery costs. Shipping is not included in the hammer price or total purchase price unless expressly stated in the individual lot listing.

Bidders with questions or concerns about shipping availability, shipping costs, pickup requirements, freight needs, or handling requirements for a specific lot are strongly encouraged to contact us before bidding.

Questions may be directed to:
maryj@bestestateservices.com
hello@bestestateservices.com
(262) 799-5167

2. How Shipping Works

Shipping coordination and invoicing are managed through Shipping Saint, our third-party shipping platform, when shipping is available and requested.

A separate shipping invoice will generally be issued within five (5) business days following the close of the auction for items eligible for shipping.

Shipping charges are based on carrier rates plus packing and handling fees, which vary based on the size, shape, weight, fragility, value, and special handling requirements of each item.

Property will not be released for shipment until both the lot invoice and the shipping invoice have been paid in full with cleared funds.

Tracking information will be provided when available.

3. Shipping Charges

Shipping charges may include:

Carrier charges, including UPS, FedEx, USPS, or freight as applicable
Packing materials and labor
Handling fees
Insurance, where applicable
Freight, crating, or specialty handling charges, where applicable

Charges vary by lot. Because items differ in size, weight, fragility, value, and packaging requirements, shipping costs cannot be estimated in advance for all lots. Bidders are encouraged to contact us prior to bidding if they require an estimate.

4. Oversized, Fragile, Heavy, Vehicle & High-Value Items

Certain items may require custom packing, crating, buyer-arranged transport, loading assistance, or third-party freight service, including but not limited to:

Oversized or heavy items
Heavy equipment
Vehicles
Machinery
Large shop equipment
Fragile items, including glass, ceramics, mirrors, and artwork
High-value items requiring special insurance or handling
Items prohibited from standard carrier shipping

For these lots, additional packing, crating, loading, freight, or transport charges may apply. Please contact us before bidding to confirm shipping availability and estimated requirements for any lot that may fall into these categories.

Best Estate Services, Inc. reserves the right to decline standard shipping for certain lots at its sole discretion and to require local pickup, buyer-arranged transport, freight, or other approved removal arrangements.

5. Local Pickup

Local pickup is available for the Bob Grunewald - Gruney Estate Online Auction.

Pickup Date:
Tuesday, June 30, 2026
12:00 PM–6:00 PM

Pickup Address:
2816 School Street
East Troy, WI

All property must be removed during the stated pickup window unless an extension or alternate arrangement has been approved in writing by Best Estate Services, Inc. before the pickup deadline.

Buyers are responsible for bringing any labor, tools, packing materials, boxes, loading assistance, trailers, equipment, or transportation needed to safely remove their items. Heavy equipment, vehicles, machinery, and large shop items may require proper transport arrangements at the buyer’s expense.

Cash is not accepted at any pickup location.

Payment must be completed in full with cleared funds before property is released for pickup, shipping, transport, or removal.

6. Storage & Unclaimed Property

All items must be picked up during the scheduled pickup window or have shipping, freight, transport, or alternate pickup arrangements completed or approved in writing by Best Estate Services, Inc.

Items not picked up or arranged for within the required timeframe may incur storage charges of:

$10.00 per lot, per day — regardless of size or value.

If property remains unclaimed for thirty (30) days following auction close, and reasonable notice has been provided to the buyer of record, the property may be deemed abandoned and disposed of in accordance with applicable Wisconsin law. Best Estate Services, Inc. shall not be liable for any loss in value resulting from such disposition.

7. Release of Liability — Shipping & Transit

Once property has been tendered to Shipping Saint, a carrier, freight provider, transport company, or other third-party shipper, Best Estate Services, Inc. has no further responsibility for the property.

Best Estate Services, Inc. is not liable for:

Loss, theft, or damage occurring during transit
Shipping delays or missed delivery windows
Carrier errors or mishandling
Damage resulting from inadequate carrier handling after release
Freight or transport delays
Acts or omissions of third-party shipping, freight, or transport providers

All claims for loss or damage in transit must be filed directly with the carrier, freight provider, transport company, or Shipping Saint. Best Estate Services, Inc. does not guarantee shipping rates, delivery times, carrier performance, or freight provider performance.

8. International Shipping

Best Estate Services, Inc. does not guarantee the availability of international shipping for any lot.

International buyers are responsible for:

All customs duties, import taxes, tariffs, and fees
Compliance with all applicable import/export laws and regulations
Any restrictions on the import of specific items in their country

Best Estate Services, Inc. shall not be liable for delays, confiscation, additional charges, refused shipments, or customs-related issues arising from international shipping or transit.

9. Damaged or Lost Shipments

In the unfortunate event that your item arrives damaged or is lost in transit:

Document the damage immediately by taking photographs of the packaging and item before unpacking further.
Retain all original packaging materials, as carriers may require inspection.
Contact Shipping Saint, the carrier, or the freight provider directly to initiate a claim.
Notify Best Estate Services, Inc. as a courtesy so we may assist where possible.

Notifications may be sent to:
maryj@bestestateservices.com
hello@bestestateservices.com

Best Estate Services, Inc. is not a party to any shipping, carrier, freight, or transport claim and cannot guarantee the outcome of claims filed with carriers, freight providers, transport companies, or Shipping Saint.

10. Limitation of Liability

To the fullest extent permitted by law, Best Estate Services, Inc., its officers, employees, agents, auctioneer, and representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from shipping, packing, handling, transit, storage, pickup, loading, removal, transport, freight, or the acts or omissions of any third-party shipping provider, carrier, freight provider, transport company, or service provider.

The maximum liability of Best Estate Services, Inc. with respect to shipping, handling, pickup, transport, or release of any lot shall not exceed the hammer price actually paid for that lot.

Contact Us

Questions about shipping, pickup, freight, or transport? Please reach out before bidding whenever possible.

Best Estate Services, Inc.
maryj@bestestateservices.com
hello@bestestateservices.com
(262) 799-5167

Shipping Terms last updated: 2026. Best Estate Services, Inc. reserves the right to update these Shipping Terms at any time.