Shipping & Pick-up Information

Shipping information is not included in the purchase price of your item(s). If you are the successful bidder, you can collect your property in person, or have Best Estate Services, Inc. assist you with shipping arrangements by putting you in contact with local professionals who assist our customers with their packaging and shipping needs. Please contact us at (262) 799-5167 or via email at hello@bestestateservices.com with any questions regarding shipping or pick-up. For shipment of small items (art, accessories, and small furniture) the following companies have offered their services: The UPS Store in : 1256 Capitol Dr Suite 700, Pewaukee, WI 53072. Phone number : (262) 746-9170

For shipment of large items (furniture, sculpture, etc.) please contact us for options that are available so we can work with you on an appropriate option at:  (hello@bestestateservices.com) or call (262) 799-5167

How the shipping process works: You contact one or more of the shippers listed above (or a shipper of your own choosing) to obtain a shipping estimate. Be sure to provide the shipper with the following information: Your Name, Lot number(s) purchased, Invoice Total, and the Zip Code to which the items are being shipped. Please note that most shippers cannot generate a shipping quote until after an item is purchased. You must contact Best Estate Services, Inc. and let us know which shipper you would like to use (hello@bestestateservices.com) or call (262) 799-5167. Items are then picked up at Best Estate Services, Inc. auction house by the shipper. If you are utilizing a shipper for smaller items, we have pick-up times scheduled at least once a week following each auction, but if necessary, special pick-up times can be arranged if you require your items immediately (please note that there may be additional charges for special pick-up times). For larger items, please have the shipper call us to arrange a pick-up time. Shippers can pick up items at our location between 9AM and 4:30PM Monday through Friday by appointment. All items must be picked up, or shipping arrangements made, within two weeks of the day of sale. NOTE: Items left here more than two weeks will incur storage fees at a rate of $10.00 per lot per day (this rate applies to all items regardless of size or value). Once the shipper has your items, please allow 5-7 business days for them to process and package your purchase. If payment for shipping has not yet been made, the shipper will contact you to arrange payment and then ship your items. Please note that full payment for your items must be received by Best Estate Services, Inc. before we will turn your item(s) over to the shipper. Remember that if you pay with a cashier’s check, your items will be given a release date of 10 days after your payment is deposited. This date is supplied to the shipper and they cannot ship your item(s) until after that date unless you provide Best Estate Services, Inc. with a copy of your bank statement showing that the check has cleared your account (we cannot check this from our bank).If you have any questions about paying for your items, please contact Best Estate Services Inc. at hello@bestestateservices.com or call our office at 262-799-5167