Shipping
Shipping & Pick-Up Information
General Policy:
Buyers are responsible for all shipping costs. Shipping information is not included in the purchase price of your item(s).
If you are the successful bidder, you may either:
Have your items shipped via Best Estate Services, Inc. in-house shipping department, or Collect your property in person during the designated local pick-up period.
For all shipping and pick-up inquiries, please contact us at:
📧 hello@bestestateservices.com
📞 (262) 799-5167
8. Shipping Details
All shipping will be handled in-house by Best Estate Services, Inc. via USPS unless otherwise arranged. A flat handling fee of $15.00 per package will be applied and added to your invoice along with the applicable USPS postage cost. Shipping and handling fees will appear as separate line items on your invoice. Packages will be shipped once payment for both the item(s) and shipping has been received and cleared. Tracking information will be provided via email once your package has been processed.
Note: For oversized or fragile items (such as large furniture, sculptures, or specialty pieces), please contact us prior to bidding to discuss available shipping options or to coordinate third-party freight service if required.
9. Local Pick-Up
All local pick-up arrangements must be made by Tuesday End of Day following the close of the auction. Local pickups are subject to a flat $5.00 handling fee. Local pick-up will take place 8 days after the close of the auction, on the following Monday between 4:00 PM and 6:00 PM.
Important Pick-Up Rules:
No cash will be accepted at local pick-up locations. All invoices must be paid online prior to arrival.
If you are sending someone else to pick up your items, you must provide a copy of their driver’s license in advance of pick-up for authorization.
Pick-ups are by appointment only within the designated time window.
Please contact us promptly if you are unable to attend the scheduled pick-up so alternate arrangements can be discussed.
10. Storage Fees
All items must be picked up or have shipping arranged within two (2) weeks of the auction close.
Items left beyond that time will incur a storage fee of $10 per lot per day, regardless of size or value.
Thank you for participating in our auction and for choosing Best Estate Services, Inc.
We appreciate your business and look forward to serving you again.
📧 hello@bestestateservices.com
📞 (262) 799-5167
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